Westmont Town Court

My mother moved into Westmont of Escondido 2/17/2021, during the Covid pandemic. We have been through a tremendous amount of changes in management during this time, but Kelli Grissom is the person that continuously instilled confidence in us that things would improve and eventually they did! Kelli is the epitome of knowledge and loyalty to her employer, her team, her residents and their families, and she shows her dedication without hesitation. With the staffing changes in caregivers, directors and support personnel, it has been tough to be optimistic, but since the addition of Austin Irwin as the Executive Director, things are definitely changing for the better. It is crystal clear that Austin's #1 priority is the residents happiness and well being, and he is working tirelessly to implement that priority across all the Westmont departments. With my mother being in Memory care for just over 3 years now, I can also say that Austin's appointment of Socorro Garcia as the Memory Care Director has resulted in a noticeable improvement in housekeeping, caregiver accountability and focus on the residents being the #1 priority of all team members in Memory Care. Additionally I want to acknowledge Raquel as the new Memory Care Activities coordinator, bringing compassion, creativity, participation and a genuine love for her residents and their families. She is a true God send! Shout out to bringing back Tasha Keller as the Business Operations Director! She has the enthusiasm, and the knowledge to keep a very chaotic job under control. There are numerous other caregivers and support staff that deserve recognition for their compassion to the residents and the dedication to doing their jobs well! I can honestly say that I recommend Westmont of Escondido for the care of our loved ones!

I am so grateful for everyone at Westmont helping my dad adapt to his new living situation after my mom died. He is able to enjoy a great 1 bedroom with a balcony. The entire staff is friendly and attentive and have helped both me and my dad through a difficult time. He's making new friends and enjoys the restaurant-style dining room, which has amazing food! They go out of their way to create fun and interesting activities and meet the special needs each person has, as well as being incredibly supportive for me and my family. Thank you so much!

Since Austin became the Executive Director Westmont has improved 10 fold. He has and still is putting personnel in key positions to improve even more. Socorro, who is in charge of memory care has made tremendous improvements in her department. The new chef has been a real bonus to the staff. With all the recent changes, Westmont has become a great community for the residents.

My mom and I searched for the perfect place for her after the move from Portland, Oregon to San Diego. We finally decided on Westmont for the people and staff that made us feel welcome! Malou was our contact person in the beginning and has always been very helpful and caring, with a passion we didn’t know existed. If you have something you need help with she is there to listen. Sarah in the cafeteria is always helpful with a smile for my mom. All of the front desk help is excellent and always wanting to help! Oh and Jennifer In housekeeping is awesome and Miriam in Accounting as well! If you are looking for a place for mom or dad that you can trust to take good care of your loved one, Westmont Town Court is the place !