VITALIA® Westlake

Make sure to get pricing for care fees up front. These can be exorbitant. Going through the contracted pharmacy is extremely high. I was never given a list of prices for various services. This would have been much appreciated. The initial folder with all the paperwork may have stated an automatic $300.00+/month price increase in rent after 1 year in residence. I did not see it. Therefore, I was caught off-guard when we had to pay. This is important to ask about. My family member was settled in after a year, it would have been very disruptive to go elsewhere.

My Dad (age 84) has been a resident at Vitalia Westlake for the past 6 months. He arrived after a lengthy hospitalization and rehab that had greatly diminished his physical and mental abilities. The Staff at Vitalia worked with us to determine the best level of care for him and to meet his new needs. I have found all of the Staff - from Direct Caregivers to the Dining Staff, Activities, Housekeeping and the Directors (Deborah Spiro and Adrianna Rosado) extremely kind, helpful and attentive! The facility itself is beautiful and sparkling clean. Dad’s room in the (Memory Care wing) is sunny, spacious and cozy. The food is very good and they are so welcoming of family members to dine with the residents. As an RN i especially appreciate the close communication the Memory Care Director Adrianna and the Nursing staff provide. If there are any concerns or changes with my Dad I’m notified right away. Also I can text the nurse on duty with any concerns and they respond promptly. I think this is a truly wonderful aspect of the care they provide! If you’re looking for the best Assisted Living Care on the Westside of Cleveland I urge you to tour Vitalia Westlake!

My Mother-in-Law moved out of her home of 60 years and into Westlake Vitalia Senior Residences almost one year ago. Prior to moving we were worried she wouldn't easily make friends...boy we were wrong!! Right from the start Vitalia staff made sure she was aware of every activity and event! She is so at home there and is living her BEST life. No more cooking for one, cleaning, or doing laundry. I personally was relieved to have THEM managing her meds instead of me! We also like the fact that we can drop by anytime and enjoy a meal with her. After living alone for about 3 year at home, she has blossomed since moving in there and being around others! The staff, EVERY DEPARTMENT, is AMAZING! We are just grateful each day to know that we don't have to worry about her every minute anymore. I can't even begin to describe all the events and outings the staff plan for the residents! If you're thinking about Vitalia Westlake follow them on FACEBOOK and you will see everything they do!

I had a very detailed visit to the facility and all the various options explained clearly. The facility is new, clean and well maintained. There is a nice therapy area with pool. There are plenty of social activities available too.