Valley View Senior Living

Very nice place i was impressed with the staff very nice clean rooms good food. Take really good care of the elderly.

VV assisted living and staff looked very impressive when we went to tour with my father. The ladies at the front were so nice and attentive, explaining everything very thoroughly, making my wheelchair bound father feel very special. He moved in on July 31. On August 7, he fell and broke his femur. He pushed the button on the necklace they gave him if assistance was needed but yet he waited almost 30 minutes before anyone checked on him. His initial fall did not hurt him but since he had to wait so long for assistance, he got impatient and tried to get himself up resulting in the fall that broke his femur. We had to move him out after 1 week, not because we or he wanted, but because now he had to go to the hospital where it was determined he needed to have surgery to try fix his femur and a rehab stint of undetermined time. I met with the ladies up front to see why no one responded to my father in a better time frame and no one really had an answer. Now my father is going to have a hospital bill, surgery bill, doctor bill, radiology bill, anesthesiologist bill and a long recovery period because of their negligence. I also asked if they could prorate his bill since he was only there 1 week and the move out was not because we wanted him out but because of their negligence and I was told they would definitely be able to do something, but we got my dad's bank statement and they took the full amount out! What? The full amount for a 1 week stay?? We are waiting for the bills to come in from the hospital so that I can see if the facility will help us out in some way. And as far as making my dad feel special when we first signed up, well that went out the window... not a single staff member has called to check on my dad to date. I guess the potential residents are only made to feel special when they are touring, after that they just become another number. The only positive thing I can say is that VV assisted living is a beautiful building. Oh, and my dad is still in a rehab facility trying to regain his strength.

Such a welcoming community and lots of fun! Love the fun games and social gatherings. Love the friendships I have made!

The facility is very nice. We were impressed with the cleanliness and no smell often associated with such places. The staff is outstanding. My father-in-law made the decision to move in and they got him an apartment and moved in within a week. Such a quick reply transition for all of us. The nurses were just as wonderful with their check ins on him. Our minds were at ease with him there. We always were able to talk in the phone with the staff and they called us with updates almost daily due to his frail health. We highly recommend Valley View for loved ones.