Truewood by Merrill, New Bern

When my mom finally realized she needed to do something about her living situation I jumped on the chance and went to my first choice for her, Truewood. I'd been researching communities for a couple of years and while not the newest in the bunch, it has always been the one that "felt" best. I meet up with Alberta and Allison who have both just been wonderful throughout this process. They worked with me to get everything settled in a very short amount of time. I ended up staying in the area for 6 weeks while I got mom paired down using a company that they knew of (great recommendation). They were honest with me in their concerns for the level of care I wanted to move her into and while the extra steps added uncertainty to an already stressful situation, it was for the best, and I appreciated that they did not want my mom to be in an unsafe situation. Mom's apartment is very comfortable and she feels safe. The grounds overall are well maintained and so many residents are very proud of their gardens that benefit everyone. There are activities, transportation, and a great dining room. We bought the independing living plus program which provided an extra level of care I was really happy to get for my mom. It offers delivered meals when she can't get to the dining room, laundry and cleaning service and has also helped with her dog that she would not have moved without! I think it's a newer program as there have been a number of details and schedules that are still being worked out. That being said, everyone has been very helpful and I believe they genuinely want to get it resovled. Finally, they have been great in communicating with me as various issues with mom come up. I very much appreciate that being 6 hours away! If you are looking for a warm and friendly community for your loved one(s) please visit here.

When we were looking for a place for my mother after my father passed away, we researched and interviewed several properties. We settled on Truewood by Merrill in New Bern for several reasons. The staff there was just wonderful - from the beginning. Tyler, Carrie, Nancy, Paula - all fabulous! Not to mention the other staff members who assist daily! We chose an independent living, 2-bedroom unit, which allowed room for mom's personal furnishings and all of the items she wanted to bring. We like the layout of the property and how the buildings connect easily through easy to walk pathways. We also liked that everything was on one level. And the grounds are beautiful. Also, the meals and all of the activities they offer for the residents are great. Mom has been a resident for 3 months now and she is fully engaged in the community and activities and loving it! She constantly tells us how much she loves the staff and the food. It's very reassuring for us that she is there and that she's happy! Would highly recommend Truewood by Merrill.

We moved to New Bern 14 years ago and love it. So when my father in law who's 92 had to look for a senior living facility we fell in love with Truewoods. The staff is super nice, facility is very clean and all meals are included. Truewood's is a caring and well managed senior living facility. They go out of there way to make him feel at home.

This place is incredible! I was so worried about my Mom's living situation before she moved to Truewood. She was 45 minutes away from living alone with no neighbors. I am no longer worried! She now has a secure, clean, affordable place to live with 3 hot meals a day and no cleaning up! ALL the staff make everyone feel like they belong. They are incredibly kind and patient. She is living in luxury!