The Mather in Evanston

I have parents at The Mather and my siblings and I are very glad they're there. I moved to the Chicago area to be closer to them, and visit and dine with them often. The facilities and activities are outstanding, and the food service is quite good. Very dedicated and caring staff members though a bit of turnover probably because of work hours and wage structures. I've also gotten to know many of the other residents. It is a fascinating and interesting group, and I'm saddened when they leave, which does happen from time to time. Have also gotten to know children of other residents, and we share a common connection of trying to comfort parents in their later years, knowing they're in a good place.

My mother lives here. It's beautiful. The problem is that neither my siblings nor I live nearby. We are all out of state. She has had a few minor accidents and they have no first aid. If a resident or family member contacts the concierge, they will call an ambulance and take the resident to the emergency room. So my mother never asks for help. They also have never notified me or any of my siblings when she has gone to the emergency room....worse yet, when she came to visit me out of state last month, they didn't know where she was an didn't notify family until 5 days after she left!. She filled out two forms about the fact that she would be gone, where she would be, whether she wanted cleaning service, etc. And they didn't know she was gone, though had not seen her. She was gone for 14 days! This is an extremely expensive place and shame on The Mather for not providing first aid, for misusing the emergency rooms, for not keeping better track of my missing mother, and for their failure to keep families apprised of their loved ones' state of being.

Don’t move to this place. The Mather took my grandma’s money, gave her an apartment, brought her in to discuss renovations to her unit. She listed the home she lived in for 40 years for sale to move to the Mather, and got rid of a lot of her things. A few weeks prior to her move-in date, The Mather called to say they’re not accepting her after all. This made no sense! Why put an 80+ year-old person through this, and get them through the process, only to pull the plug at the 11th hour? Their policies are bizarre, and it sounds like the management doesn’t care about their community if they have no regard for how they treat newcomers.

Martha And Bob Sefton (My aunt and uncle) live at Mather-A! The STAFF are super kind to them and me. (The staff love seeing me there too). This place is a that my aunt sug (Martha) and uncle bob (bob) can truly and surely, call home! 😊👏