The Auberge at Vintage Lake

My father and I went on a tour yesterday and from the moment we walked up until we left every staff member we met were top notch. Liam was very attentive and sat with us for an hour and listened and answered all of our questions. We never felt rushed and he's an asset to his team. The facility was beautiful and designed well. It's definitely at the top of our list of tours so far. It's very obvious how much the staff love what they do and how much they care about the residents and their families. They go above and beyond for families to feel comfortable and secure during a difficult time. Very impressed.

An unfortunate fall mid-year 2022 resulted in my mother requiring surgery along with extensive therapy and around the clock care. Early 2023 I walked into her room at another facility with lax care for the last time. I toured 5 facilities and decided to move her post haste. Mom entered Auberge @ Vintage Lake February 2023 requiring Level 4 (high level care). Within 9 months the care and effort of the entire staff at Auberge resulted in an improvement to Level 1 (lowest required level care). The innovative SPARK Program at Auberge promotes interaction and involvement with the many on-site activities. No more sitting in a room waiting for time to pass. From the moment you enter the facility, you are greeted with smiles at the front desk, great office staff, excellent food service and the activity coordinating is unparalleled. The facility is well maintained and clean at all times. Mom’s room is always clean and organized. Mom is flourishing under the care of the Auberge staff and rehabilitation crew. It is the first time in years that I can sleep knowing Mom is well cared for. The entire team on property are true professionals and truly care about the residents. I couldn’t be happier with the decision to move Mom to Auberge @ Vintage Lake.

We've enjoyed having Mom at the Auberge Vintage Lake - the staff loves our loved ones almost as much as we do, and they work very hard to take good care of them. There are a wide variety and lots of activities to keep residents and families busy and having fun. For Mom’s 80th birthday, they helped us celebrate in the White House Room with a wonderful surprise party and boy, was she surprised! Thank you, Raquel and staff, for going above and beyond and loving our Mom like we do.

Mom has been at Auberge for a year and a half and has become so attached to her caregivers and med techs she calls them family! Mom loves her healthy delicious meals as well, eating better than she has in years! Mom's health has tremendously improved from the joy and care she receives every day. We truly believe in Raquel, Shirley and Nell who address any issues, but also love Mom as she was their own. I can slee at night knowing Mom is safe and in the best of care every hour of every day!