The Auberge at Vintage Lake

My father moved to the Auberge at Vintage Lake 2 1/2 months ago. I toured 8 facilities before choosing the Auberge. Our experience has been great. Every concern I’ve had has been addressed immediately. There is an unprecedented level of professionalism & genuine concern from the Director level all the way down to the maintenance team. The caregivers are a notch above what I’ve seen elsewhere. They take time to listen and understand my father’s needs. I visit my father 2-4 times a week and have found that the residents are well cared for. They feel comfortable, happy (mostly-dementia has ups and downs) and at home. I moved my father two other times before finding the Auberge at V.L. and he couldn’t be happier or more content. Liam is a good listener and will take great care of you should you choose to tour the facility. Having a loved one in a facility can be extremely challenging and stressful. Since my father moved in, my level of peace and confidence in where he is has continued to grow. Partnering with the Auberge has been the best decision we could have made.

My father and I went on a tour yesterday and from the moment we walked up until we left every staff member we met were top notch. Liam was very attentive and sat with us for an hour and listened and answered all of our questions. We never felt rushed and he's an asset to his team. The facility was beautiful and designed well. It's definitely at the top of our list of tours so far. It's very obvious how much the staff love what they do and how much they care about the residents and their families. They go above and beyond for families to feel comfortable and secure during a difficult time. Very impressed.

An unfortunate fall mid-year 2022 resulted in my mother requiring surgery along with extensive therapy and around the clock care. Early 2023 I walked into her room at another facility with lax care for the last time. I toured 5 facilities and decided to move her post haste. Mom entered Auberge @ Vintage Lake February 2023 requiring Level 4 (high level care). Within 9 months the care and effort of the entire staff at Auberge resulted in an improvement to Level 1 (lowest required level care). The innovative SPARK Program at Auberge promotes interaction and involvement with the many on-site activities. No more sitting in a room waiting for time to pass. From the moment you enter the facility, you are greeted with smiles at the front desk, great office staff, excellent food service and the activity coordinating is unparalleled. The facility is well maintained and clean at all times. Mom’s room is always clean and organized. Mom is flourishing under the care of the Auberge staff and rehabilitation crew. It is the first time in years that I can sleep knowing Mom is well cared for. The entire team on property are true professionals and truly care about the residents. I couldn’t be happier with the decision to move Mom to Auberge @ Vintage Lake.

Looking for the right place for an elderly parent can be a challenge. Fortunately, we found the Auberge for my mother-in-law. Excellent location, very nice accommodations and friendly staff. We are happy--but most importantly, she is happy! Lots of activities. Highly recommended..