Springfield Place

We recently moved my husbands Aunt into Springfield Place. I can’t believe how much her health has improved since being in their care. The staff has been wonderful (at all levels) and very patient with our loved one, who is not adjusting well to the move. It is a true blessing to be able to have this level of care but still have ones own space. The apartments are kept clean and well maintained. The food is excellent. There is a full schedule of daily activities, outings, and exercise classes. They have a very well equipped gym, walking trails and hair salon. They have in house transportation to local shopping an doctors offices. Everything your loved one could possibly need is seamlessly provided. I highly recommend Springfield Place.

From the moment I walked in I was greeted pleasantly and enjoyed the warmness of the environment. During my tour I particularly liked how the staff was very personable and the sales person was friendly, knowledgeable and not pushy. I also liked seeing how many residents were participating in the exercise class. My brother and I were offered to stay and have lunch. The lunch menu has a nice variety of options which is good because my mom is picky. We were impressed by the cleanliness of the building and the variety of apartments to choose from. After seeing other communities, we are happy with the price point and very happy we chose this community. Mom has adapted very well and we enjoy visiting her and her new friends.

I am writing this review so your loved ones will hopefully not have to endure what my mom did at Springfield Place. When we were making our decision on where mom should live in independent living, the only information we could find were online reviews like this, what the sales staff told us, and my mom spent a brief stay at the residence. My mom lived at Springfield Place for over five years. She liked her apartment, the grounds and walking trail, the décor of the building, the activities and the mid level staff and residents. She felt like the meals were sometimes good and often marginal. The turnover of chefs was high. There was a norovirus the first year she lived there and several people got sick and all were quarantined. There were three general managers, three sales managers and two nursing managers during her stay at Springfield Place. The mid level employees had longevity and they put their heart and soul into the residents. The worst part was that the nursing manager, Sonia, delayed Hospice in giving pain meds to my mom for three days towards the end of her life. My mom was in such pain because of this that she hit her alert button and the paramedics came on a Sunday morning, just three days before she passed away. My mom was active and enjoyed good health most of the time she lived at Springfield Place. She was denied good care when she needed it the most. I hope you consider our experiences when making your decisions and I hope that this sort of experience never happens to your loved ones.

Our family has been working with Scott at Springfield for many months. He and his entire team is a great wealth of information for not only this community, but assisted living communities. His referral to an attorney was top notch. My Dad has been living is Springfield for just over two months now. He is thrilled. To say he was apprehensive about moving to an assisted living community, would be an understatement. As move in date neared, the staff was warm and welcoming, and made him feel at home. Now that he is there, he has no complaints. Nor do I. I know he is comfortable and well taken care of when needed. I am out of state, and have no worries about his health and well being st Springfield.