Silverado St. Charles Memory Care Community

My Mom has been a resident in Silverado St. Charles since 6/24/24. Myself and my family could not be happier about her care. Every staff member from Jill the Administrator, clinical staff, to the receptionist have been supportive, professional, attentive and compassionate. All administrative communications, requests etc. have been handled swiftly and efficiently. I researched 7 other facilities these past 10 months and found Silverado checks all the boxes and has helped Mom adjust tremendously well. Mom is settling in and she seems happy and at peace and so is her whole family. Thank you.

Best in class! From day one when I helped open Silverado in St. Charles, I knew it was something special and even now after moving on with my career, I still think fondly of the Nexus program, the demand for extraordinary and exceptional memory care, and simply a beautiful environment that cares for it's residents. Silverado sets the standard for what memory care should look like and sound like. Memory care is Silverado's expertise and it shows. They hire staff for their heart and it shows. The architecture of this building was created for those living with a dementia diagnosis and it shows. I highly recommend that you tour this community and get to know the staff and families. You are in for a blessing, rest assured!

My dad moved to Silverado 5 months ago from another facility that was struggling to meet his care needs. We are very happy with the care my dad is receiving here. Staff is very professional, caring, and nurturing, with a lot of communication. They have an upbeat, happy tone caring for Dad with love. From day one every staff member from the administrative staff, the CNAs and nurses, to the activities directors, and even the maintenance and janitorial staff, speak to him by name with respect. They have house pets including a dog, birds, and fish, giving it a nice homey feeling. Their daily activities are done at a variety of levels to accommodate all residents at their personal level, and they keep dad occupied with many activities daily. Meals are good food, prepared with personal dietary needs in mind. The chef met with us to ensure he knew my dad's likes and needs. They have separate areas where they can sit and listen to the radio or TV, and if the weather is nice, they can go and sit on the patio outside. We have never visited and found him in his room. Dad is very happy and feels settled at Silverado.

My husband entered Silverado St. Charles 5 months ago from a memory care facility that was unable to care for his level of stress and behavior. Silverado's care made a marked difference, he is now sleeping well and we are not receiving weekly calls asking us to help settle him. The staff is professional and personal. Residents are treated with kindness and respect. We have eaten meals with him several times and have always found the food to be delicious. The residents have many activities geared to their interests and abilities. We visit several times a week and have never come to find him sitting in his room. We enjoy the Bistro with him for a cup of coffee when we are visiting. Most of all, we appreciate the staff, their kindness and concern for each resident is evident.