Park Terrace Health Campus

Making the decision to move a loved one into a memory care facility is difficult, but not nearly as difficult as finding places for those on a limited income. I contacted Emily at Park Terrace and she was great! Emily stayed in constant contact with us during the process - the tour, the paperwork, the approval etc. My mother-in-law moved in the memory care unit the end of October 2024. We couldn’t be happier with her roommate and family. There are activities every day to keep them engaged and social. My mother-in-law, husband and I are very happy with everything so far. Visit for yourself.

I got to hear the "This is not a hospital " speech while the patient, my mother, sat there with severe edema. They put her on a high sodium diet, then took away her diuretic, all while not treating her pain adequately. The physical therapy is good, and some of the nurses seem to care about patients. Hence 4 stars.

Well. I am / was disappointed. About a year and a half ago my Mom was at this facility and at that time I simply could not have asked for a better place for her to Rehab. :). They were nice, well staffed, the rehab was excellent, the place was clean and generally well cared for. A couple weeks ago my mother needed a place of similar type and quality so I didn’t hesitate to send her here again. She is in more need of rehab this time but this time arriving late on a Wednesday and deciding to leave Friday. The staff we talked to were nice but extremely under staffed. :(. I didn’t expect much on Wednesday as she arrived very late and on Friday she wasn’t doing well so again I didn’t expect much. But, on Thursday the one full day she was there. No Therapy stopped by. My sister was there from the morning through the end of the work day and I arrived shortly after and stayed late into the evening. And, when she needed to get up to the bed side toilet from the time the call light was pushed to the time she was off the potty was over 90 minutes. Hence after her additional stay in the hospital which was VERY MUCH needed, we elected to NOT return to Park Terrace. It really is a shame as they were so very good 1.5 years ago. I know staffing can change but someone made a terrible mistake allowing this place to go so bad so quickly.

We moved our Mom into the memory care unit in June 2023, and we couldn’t have asked for better care. It was obvious to all of us that the nurses and staff cared deeply about her. We all became friends with the other residents, and the nurses and staff were like family. Mom passed away in late July, and everyone at Park Terrace was heartbroken. We’re beyond thankful for the exceptional care our Mom received while she lived at Park Terrace.