Old Main Village

Treat family like trash. Elderly mom left in room without functioning phone. Have had mom reach out in a panic and says she’s confused and not sure if she is, “in the other apartment.” Mom in a panicked voice requested for me to call her, but unable to get a call to her due to a non functioning phone. Left in the dark about my mom’s condition for an hour and a half. Bonnie the director stated my panic about my mom’s condition is not her concern.; And made it clear I have no rights to talk w her or staff about my concerns for my mother. Mom has asked me to take her to St Paul, multiple time. Also, I am a RN. Treated with disregard by director and receptionist. Director, and other administration staff treat me with contempt over this issue. The phone issue is years old. Refuse to engage in conversation with me about my mom. Director unresponsive to phone calls.Director show contempt for family needs. Have had to call 911 for a wellness check twice, as of late. Her high school friend reached out to me out of concern. Unable to get ahold of her by phone. Mom’s blind and on hospice. Her own support system is unable to reach her. HS friend concerned about condition of apt. Annette the receptionist has refused to connect me w/my mom, or the director. She argues with me and treats me like trash. The food is horrendous. Mom complains about it. It looks like vomit on a plate. Contempt and disdain is the currency of Annette, Bonnie and administrative staff. The direct caregivers are extended beyond anything reasonable. In past speaking of falls in other parts of the bldg. The CNA’s work hard and for the most part are caring and understand my and my mother’s concerns. Unable to have a relationship with my mom due to the antagonistic nature of Annette and Bonnie. This is what end of life care and family involvement look like! Very distressing for myself and her best friend.

Staff is very supportive of each other and work very hard to make sure the residents are well taken care of. Joleen Sandstrom is very caring and works very hard to make anyone's experience at Old Main Village a huge success! God bless her!

The venue was outstanding in every way possible. Joleen was remarkable to work with .. so flexible so helpful and willing to help with anything .. she was just outstanding, The food for the reception was fantastic.. we have gotten so many compliments saying it was the best food they have had at a wedding. The venue itself was beautiful and elegant. I cannot say enough great things about our experience and it all stems from Joleen and the fantastic staff surrounding her.

An impressive facility that works marvelously for small to midsize (100-150 person) events. Real tables and upholstered padded chairs, cloth napkins and nice silverware, excellent natural light and ambiance, and the best food we’ve ever had at a wedding, served in courses, all at a very reasonable price. Jeff is a master at creating a wonderful experience. We received so many compliments on the space and the food and how it wasn’t loud and everyone was able to visit and enjoy each other’s company. Jeff went the extra mile to ensure we were treated like royalty with special surprises and service. He has excellent attention to detail and highly professional service. We couldn’t have been happier with how this turned out.