North Pointe

It was a lovely visit with our new friend Harold Harbert who we met in Walmart a few months ago. He is such a sweet man. We already have made plans to visit him again. It's a beautiful facility and the staff were very nice and friendly. Have a Merry Christmas 🎄🎁

Our mom spent the last four years of her life here at North Pointe receiving the very best care and quality-of-life enrichments. Everyone makes it their mission to ensure the safety and well-being of all residents. After visiting several places, this one stood out as the cleanest, warmest, and homiest place and a staff that cares for both the resident and the resident's family. Mom spent her days doing crafts, reading, participating in games, movie and popcorn nights, enjoying guest entertainers, celebrating holiday events (that included family members, and taking field trips. While it's always hard putting the care of your loved one into someone else's hands, it's sometimes necessary. We are very grateful for their loving care to our family on a daily basis and during emergencies and end-of-life issues. Without a doubt, North Pointe Assisted Living is the best facility in Anderson and was the perfect soft landing for our family. It'll be yours too. The Goodyear family

This is kind of a mixed review. My experience with them was great while my dad was alive and staying there. They really seemed to care about him on a personal level and not just because they had to. He got very close with many of the employees and enjoyed his stay. I had no issue at all with food or cleanliness. The end of life care that they gave my dad was also great. He had a rough last few weeks and they were very helpful and caring throughout all of it. My only issue is that after the death, they drafted an extra month's rent. This was fine because he passed very close to the end of a month. I asked about a refund and was told that it would definitely be refunded and that it wasn't an issue. I asked about the money a few times and waited two full months before really raising any issue. After over two months of waiting, I finally contacted the bank and they investigated the situation and returned my money to me. I'm not sure if North Pointe was ever going to give it back. The communication was poor and so were the excuses. At the end of the day, the care for my father is what was important to me. The money is much less important so I still gave four stars. I was just very disappointed with how this ended up because I was very impressed up until the money situation.

My mother in law loves North Point Assisted Living. She loves all the activities they have for them to do. She loves going to the YMCA. Great staff!!!