Morada Cy-Fair

Sarah Perkins is awesome! She has been helping us get our mom situated after her fall/surgery. We have been throwing questions after questions to her and coming up with different plans for our mom and she has been accommodating us with such pleasantries making this ordeal easier to handle/understand/plan for. Morada has a great asset with Sarah here. She definitely makes this place a location we hope to have our mom reside at. She radiates and warms our hearts.

The staff at Morada Cy-Fair has far exceeded my expectations for providing my father and step-mother with a brilliant community for this phase of their lives. Heartfelt thanks to Nicole, Liza, Catherine, and all the exceptional assisted living leaders for their efforts to hear our needs and ensure my parents, who both have dementia, are living their best life. The care and compassion I have experienced while going through the otherwise heartbreaking process of helping my loved ones with this disease has been a true blessing. After 6 months, my parents have no complaints about the residence. They are comfortable, love the food, and are engaged in numerous daily social activities. All while getting privacy in their own apartment. The medical service comes to see them and help with physical needs. There is a salon for hair dressing and beauty. The front patio is relaxing and welcoming. It's really a great place.

We were looking for a place for my father in law and found morada, the experience of touring and everything was amazing and we decided to put money down to hold a room. Unfortunately my father in law had to stay longer in the skilled nursing so we informed them we would not be signing a lease. We did not sign any paperwork when giving the check and were told it would not be ran until we sign the lease. Well our check was ran and now it has been over 30 days and I have not received my money back. The office manger has been very rude and acts like she doesn’t know how to do her job. I spoke with the executive director yesterday after the business manager said she couldn’t do anything else for me and the executive manager was also rude and was rushing me off the phone as she told me she didn’t deal with billing. Also have been told multiple times they would call me back and never do. I understand there is procedures but they told me 30 days and I am still getting the run around. The place is great but the staff has been awful after we couldn’t move in.

Morada is the place to trust with your parents care. I have worked with Morada as a third vendor taking care of the residents as a registered nurse and it’s my home away from home. Being here more than 7 years makes me at home and above all every team members works together. Can’t say enough but just know your loved ones are really loved by us all.