Mattison Crossing

There are not enough words to express our gratitude to the staff, administration, maintenance crew and all others who help take care of the residents at Mattison Crossing as they transition into an assisted living facility. Our mom moved into Mattison Crossing at a time when her entire world/life had been turned upside down. Previous to Mattison Crossing, mom had been in a rehab facility where little progress had been made, where depression and anxiety sunk in, and where she had been told she would never return to an independent lifestyle. However within a few short weeks with the care and kindness from the entire Mattison Crossing team of caring professionals, mom proved them wrong. She has remarkably returned to an independent lifestyle. At Mattison Crossing mom does not feel as if she is just another resident. While residing here she is warmly greeted, welcomed, and acknowledged by name from administration, staff, and the entire team; she has made new friends, and she takes advantage of the numerous daily activities and services offered. Mattison Crossing is now her new home where she can continue to thrive, flourish, and maintain a positive lease on life!

My mother moved to Mattison about 14 months ago. After touring many places I chose Mattison for price, everyone was so nice, loved the front porch, and the services. Unfortunately, we have not had greatexperiences since then. This is my only experience with assisted living so maybe I am being naive. But I have found a huge gap in communication between the director, nurses and aids. We have had multiple issues with food delivery (I have had to call and also leave work to find out where her meals were) and packages being delivered. As she is mostly bedridden she relies on me sending packages and they are delivered to her room. Just as recently she was told by an aid (the day they used the last one) that she needed more bed pads. I paid for same day delivery, they were delivered and signed for at 12:30pm and 2 1/2 days later no where to be found until I went to Mattison myself. I understand things happen but this is not the first time by any means. My mother is difficult to deal with and not always nice but the price has gone up for her care quite a bit (over $1000 a month) so I feel like we are paying for those things to be dealt with. Alot of staff turnover since we have been here as well. A handful of exceptional aids and more whom are not great but unfortunately I don't have an alternative care option right now. Maybe this is how alot of assisted livings are run at this price point.

My Dad was forced after a hospitalization to move to assisted living. He was in the hospital and was very sick and went to Rehab and I was completely overwhelmed where he was going to go b/c he couldn't go home. I was so worried if he would be happy. He was an old stubborn Italian who lived in his house for 47 years. I knew he would not take to anything right away, but the staff was so wonderful that he started to acclimate in a short period of time considering... I worked a lot in the beginning with Ruth and she helped make my father feel "at home". That helped with the transition. Immediately my Dad formed a bond with his nurses and aids.. He really started to care about them. I am grateful to everyone at Mattison Crossing for the time my Father was there.. & So grateful to the wonderful people who worked there.. They all really helped me b/c they did all they could for my Dad... I highly recommend this assisted living place.. It is also my pleasure to write this review. I will always write a good review when needed b/c it's not done enough. I hope from this review to help future families who are overwhelmed and worried about their loved one's....

Another level of care. Morgan and her team have done a terrific job with our dad. The memory care has made a real difference for our dad. The facility is resort like. Highly recommended.