Manor at Oakridge

This is a beautiful community that has been recently renovated and looks great! The staff are very accommodating and very willing to help the residents live safely and comfortably to age in place. I highly recommend this senior living community!

Despite some recent staffing problems,, this has been a good place to live:--decent food,, pleasant neighbors,, fun activities,transportation. But don't expect much empathy if you're having problems. I decided a couple months ago that it was not financially sustainable to stay here, so i started looking a subsidized senior living I told the management at the Manor that I would not bre payingmr a couple months so I could save enough fir the security deposit and first month rent at the new location plus the movers fee. I asked if it would be acceptable to set up a monthly payment plan after I left. I would have been able to afford ti do so since the move would result in a $1300 a month savings. The management agreed to such an arrangement and indicated they would draw up the payment plan. Yesterday I received a summons from the local district Justice. I immediately approached the management and was told this was standard procedure. Recently, the Manor has been dealing with staffing issues. As a result, many, if no most, residents have had no housekeeping or linen services, for which our contract specifies. When approached about the lack of services,,, we were asked to be patient and understanding. Most of the residents obliged and suffered in silence. However, when the shoe is on the other foot, patience and understanding are out the window. Again this is a good place to l8ve, but don't expect much empathy if you have problems. I might be tempted to think this was an isolated instance,, but I know of others who similarly suffered here.

It's been 2 months since our room has been cleaned or the linens changed. This is an awful way to be treated. Last I complained (about 2 weeks ago) I was told there were no housekeepers on staff. Employees are quitting right and left. My husband and I have lived here over six years and it's never been this bad. If I could I would give this minus stars.

I volunteered to wash the shuttle bus for The Manor. The community was very well kept and the staff members were incredibly helpful. It seems like an amazing place to work/live!