Jurgens Park

Had to put my parents here during COVID. There was a stroke and a lot of unknown. We survived and did better than expected. On the other side of COVID, the place went to new management, under Sinceri. The place got considerably better. This is so uncommon for these kinds of places. I was honestly expecting the worse and was so wonderfully surprised. The staff actually cares and knows everyone by name and need. I don't think I've ever come for a visit where someone whose name I don't know gives me an update on Mom or Dad. Once had a nurse give me an update on an improvement on Mom's side with a tear in her eye. Such caring, amazing people. This is a hard business, but these people do the best they can and go much past the line of expectation that I'm constantly amazed. Mom is going through hospice right now, and we had a care team meeting today with 5 different members of the staff - it took over an hour, and we came up with the best possible plan. This doesn't happen everywhere. They do what they can to make things work the best they can for all involved. I'd say something like "I believe in this place so much I'd send my own parents here" - but they’re already here. And I'm so very happy they are.

Great staff and great facility! It is a unique setup, with 3 different homes/cottages dependent upon the care you need, and a much more intimate feel than some of the larger facilities in the area. Not as overwhelming, and staff knew all residents by name along with their likes, etc. The grounds are beautiful. Very welcoming overall, and I would highly recommend!

Sure, one person can write a bad review on a one day experience they had while visiting their family member who stays in this community. Just come visit the community and see how the residents in all the cottages feel. I know from experience that they are happy and content while living in this community. The team members do their best to ensure the residents are good. -Lori-

If my parents were alive I would of had them here. The staff is great with the residents. They are very intuned with the residents and their needs. They go above and beyond the way to make the residents feel like they are home. The food is delicious kudos to the chef. The place is clean and have a good vibe Kudos to housekeeping and the Med Tech go out the way for the residents making sure the residents are getting the proper care. The landscape is gorgeous kudos to the maintenance department. Sales and marketing department makes you feel safe as to where this is where you want your love ones to be. Overall to the ED for making Jurgens Park a safe, fun environment and going above and beyond.