Hidden Lakes

From Nancy Humphry, I agree with my husband, Paul Andrews - mostly. We have spent a considerable amount of money to fix, repair, replace.We have also spent quite an amount of time, not all of it pleasant or easy (I inhaled Oven Off fumes for 2 hours trying to get the filthy oven clean). I cleaned all the interior doors because I discovered they were black with age and neglect. We spent hours cleaning and trimming plants in the yard. We did not know the condition of our "forever home" because we saw what best fitted our requirements. We are grateful for all the "pluses" - very grateful. We are hopeful that what remains to be done will soon be processed.

I would give 0 starts if I could. Your loved ones will pay more than $2,600 a month for less than 500 sq feet, to live in a facility that’s run by predatory, incompetent, patronizing and insensitive individuals. Save yourself years of stress and turmoil, look somewhere else.

The cottages are beautiful and provided a wonderful home for my grandmother. We are dog lovers and when her great grand dog escaped after a lovely dinner provided by the kitchen, the front office took the time to call our microchip provider. That allowed us to know he was safe, he was happy dog just shaking paws for snacks with reception. They knew every time we visited which cottage his great grandmother lived at.

They have serious problems separating reality from fiction at management level here. While lower level staff are very good at their jobs the food here is questionable. Like most businesses now days you are not considered the customer but rather a person of interest with any complaint you might have about the service. I was made to feel like I was the bad guy when I approached management about a parking issue. I would strongly recommend that you look at every option available to you before committing to this facility for any retirement needs. A one bedroom mini kitchen apartment here costs $4,100.00 a month! Oml…