Heritage Pointe

My Grandparents have been living here for 6 months now. The courtyard is beautiful, the food is great, and the staff is exceptional. My Grandfather recently passed and they really went the extra mile to help and support us in everyway possible. He could be a difficult resident, and the care team handled him very well. We are keeping Grama here even though she doesn't need a care plan quite yet; she's made good friends and loves the available activities! Thank you to Marlowe, Paul, and the entire care team: you guys are doing a fantastic job!

The food was delicious, the entertainment was fun and the decorations were fabulous. The staff was exceptional

I toured the facility and brought my mother to tour. I was so impressed with everyone I met from the ladies at the desk, to the staff we passed , the dinning room staff and Kristina the sales specialist. I was treated with such kindness during my search for a assissted living facility for my mother. Many residents stopped to talk to us and made us feel so welcoming. My mother did not pick this facility but it was the place I would have chosen. I cant explain how kind everyone was. I appreciate the time this facility gave me and returned my phone calls promptly . It was such a positive expierience.

We were looking for a place for my mom for a little extra help after rehab and a hospitalization before returning home. Teresa with carematrix.net helped us find Respite Assisted Living. She and they were a God send. When we toured Heritage Pointe and met with Tracy it felt like a good fit. We had it set up before my mom left the hospital for rehab. Tracy has always been very pleasant, helpful and quick to respond. They have been stellar in taking care of my mom, especially during the pandemic. She didn’t get the opportunity to enjoy all they had during her 3 month stay because of the appropriate precautions that were being taken, but she would have. She did enjoy the hallway hymn sings. We’re glad they were so careful in protecting all their residents! She improved and gained strength while there and has enjoyed her stay. My siblings and I can't thank them enough for the excellent care that has been provided during this scary time for everyone. I would highly recommend this facility and their wonderful team! Thank you!