Gables on Pelham

Beware: not a good facility anymore. After 10 months we were thrilled to move my mother-in-law out. At first things were ok, except for some major IT issues making the call buttons not work forcing a call to 911 twice for an ambulance. Staff did try to help us when no one knew where my mother-in-law was taken by ambulance but that was a stressful time that could have been avoided. Next, a change in ownership or management which saw a decline in food quality and overall service to residents. We were assured her medical dietary needs would be met but that became impossible. Food was generally unhealthy and not very tasty. Elevators went out many times. Unexpected fees and various issues caused many headaches. Until we could get my MIL to manage her own meds, mistakes were made their med management. We’re lucky we could avoid a longer term situation. The marketing and sales pitch given to prospective residents and family do not match up with reality.

When I was looking for an assisted living facility for my father, I knew that I wanted a community that would encompass assisted living, memory care, and skilled nursing with therapy rehabilitation if it was needed. The Gables on Pelham has all of these resources on site and seemed to be the perfect solution. Right from the start, the people we were dealing with were friendly and caring. My 95 year old father has been at The Gables for about a year and a half and has really flourished. He has made some great friends and has been getting physical therapy regularly. He has been able to walk on his own without any assistance, not even with a walker, and is receiving therapy twice a week. It has made a significant difference in his mobility. A few weeks ago, my father suffered a fall in his room. As soon as they realized something was wrong, the staff was quick to respond. Cynethia Allison, the Health and Wellness Director, contacted me immediately. She explained what happened and had EMS take him to the emergency room. He was hospitalized for a couple of days. During his entire stay at the hospital, Cynethia reached out to me several times to check on his status. She is a professional, caring person who exhibits an unbelievable amount of compassion and empathy. The Gables welcomed him back into skilled nursing to begin his rehabilitation and was there just a few days. Unlike some rehab facilities, there was no question about admitting him into skilled nursing from the hospital since he was a resident at The Gables. The staff there made the entire process a smooth transition. Cynethia again stayed in constant touch with me on his progress. He was moved back to his own apartment where she set up on-site physical therapy. She arranged for his meals to be delivered to his apartment daily until he had the confidence to walk on his own back to the dining room. The entire staff at The Gables on Pelham really showed their concern by not only speaking with me while on my regular visits to see my father, but stopping in to see him and his progress, too. Cynethia's team members are super nice to him and always go above and beyond in his care. Her leadership is evident in their training. After this incident I am confident that our choice, The Gable on Pelham, was the best choice for my father. Their associates are, in my opinion, among the best, from nursing, administration, and marketing, to maintenance. Each associate displays an enormous amount of pride and care. I am forever indebted to them and at total peace knowing that every moment of every day my father is safe and in excellent hands.

My father is currently in the Skilled Nursing for Rehab. He has been here for a couple of weeks now and has shown huge improvement thanks to Sonia and her therapy team. The nursing staff as well as dietary staff have gone above and beyond for my daddy. Housekeeper Miss Ann always making sure this place is clean and smelling good. The Gables on Pelham Skilled nursing and Rehab was the right choice for my daddy. Keep up the good work.

Skilled nursing here is awesome. I could go on forever how awesome they are. Ideally their goal is to get your loved one recovered which they were successful with my great grandmother. They encourage to get your loved ones out of the bed and up rolling in wheelchairs and doing daily therapy. They have good food for what it is. Daily activities are done and residents are encouraged to participate. I felt safe as a family member leaving my great grandma here because I stayed with her In the hospital for 5 days straight because I was scared for her safety. And they take as many precautions as possible for your loved one’s safety. They keep the beds low for residents safety are just a few things but I was impressed with this facility and all that they do and they are covered by Medicare and most supplements for skilled nursing definitely consider this if your looking for a good place for your loved ones to recover.