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Charter Senior Living of Hazel Crest

3701 183rd St, Hazel Crest, IL 60429
Charter Senior Living of Hazel Crest, Hazel Crest, IL

Overview

As soon as you walk in you’ll understand why our intimate, boutique community has a second-to-none reputation for excellence. With inspiring Assisted Living and Memory Care lifestyles that meet changing needs, we focus on wellness and independence and offer around-the-clock nursing care for maximum support. Experienced, long-tenured team members care for residents just like family. And our vibrant life-enrichment programs offer residents countless choices and opportunities to live a full, connected life.

This describes life at Charter Senior Living of Hazel Crest … and while all these things make our senior living community special, it’s our dedicated team’s commitment to enhancing the human spirit that truly sets us apart. Our residents and families agree. We invite you to schedule a personal consultation and feel the Charter difference firsthand.

Room Types

  • Deluxe Studios
  • Memory Care: Studios
  • Private Rooms and/or Suites
  • Studios

Amenities

  • Activities Offsite
  • Activities Onsite
  • Air Conditioning
  • Arts and Crafts Center
  • Barber Shop
  • Bath Tubs
  • Beautician
  • Beauty Salon
  • Cable or Satellite TV
  • Café or Bistro
  • Carpet
  • Chopped Meals
  • Designed Specifically to Accommodate Memory Loss
  • Devotional Services Onsite
  • Enclosed Courtyard
  • Full Kitchen
  • Gated Community
  • Ground Floor Units
  • Handicap Accessible
  • Handicap Accessible Units
  • Housekeeping
  • Individual Climate Control
  • Indoor Common Areas
  • Laundry Service / Drycleaning
  • Low / No Sodium
  • Meals Provided
  • Movie / Theater Room
  • No Sugar
  • Outdoor Common Areas
  • Outdoor Patio
  • Outdoor Walking Paths
  • Porches
  • Private Patio, Deck, or Balcony
  • Pureed Meals
  • Respite or Short Term Stays Offered
  • Safety Rails In Bathroom
  • Secured Community
  • Security System
  • Special Dining Programs
  • Telephone Hookup
  • Transportation at Cost
  • Uncovered Parking
  • Vegan
  • Vegetarian
  • Walk-In Tub
  • Wander Guard or Similar System Available
  • Wheelchair Accessible Showers
  • Wi-Fi / High-Speed Internet

Services

  • 24/7 Availability of Healthcare Professionals
  • Bathing & Showering Assistance
  • Dressing & Grooming Assistance
  • Incontinence Care

Pricing

Starting Price $6500

MEMORY CARE/ASSISTED LIVING CARE SUITES All care and services are included in the monthly rate. Our monthly rates include 24-hour care and programs specifically tailored to fit each resident’s individual needs, strengths, and abilities. In addition to an array of services and amenities, our rates also include: ● Medication management ● Focus on health and purposeful living through clinical services and enhanced enrichment programs ● A highly qualified, experienced staff with specialized dementia training ● Care Staff site 24 hours a day ● Our team of family advisors can help you learn more about the financial options that may be available to you ● Flourish Memory Care Programing ● All Utilities ● Housekeeping ● Scheduled transportation

Contact community for the most accurate pricing

Care

Assisted Living

A living option for seniors or individuals who require assistance with daily activities such as bathing, dressing, or medication management while maintaining a level of independence. Assisted living facilities offer personalized care plans and social activities that promote quality of life for their residents.

Memory Care

Memory care communities offer specialized care and support for individuals dealing with memory-related conditions, such as Alzheimer’s or dementia. These facilities are equipped with trained staff and offer engaging activities designed to promote well-being while ensuring a safe living environment.

Respite Care

Respite care is short-term or temporary care. Respite care can be provided in adult day centers, in private homes via home health agencies and in senior living communities, most often assisted living or skilled nursing facilities.

Personal Care

Personal care involves assisting with daily activities such as bathing, dressing, medication management, and mobility support to help maintain independence and enhance day-to-day life.

Neighborhood

Pulling from a variety of reliable data sources, Walk Score® measures the walkability of any address, helping you understand how easy it is to live a car-free lifestyle. Transit Score®, when available, measures how well a location is served by public transit. Scores range from 0 to 100, with higher scores indicating more amenities within walking distance and diverse transit options nearby.

Reviews

  • B A Sheriff

    2 months ago

    Very warm and home like atmosphere, the staff is very friendly and accommodating. Residents looked well groomed and cared for. The rooms, common areas, and washrooms were orderly and emaculate. I was very impressed with the total upkeep and appearance of the facility and residents.

  • RC WM

    2 years ago

    My loved one has been at Charter for a week now, and everything is going great. We had some horrible experiences at other places. I have shopped around and personally spoke to nursing directors at no less than 2 dozen places all around western and South suburbs. Because our needs were at a higher level, it has been a very stressful experience. Finding Charter at Hazel Crest has been a relief. Everyone's kindness and service are felt and not just a sales pitch. The place is kept beautifully clean after the recent reno. Their security procedures are comforting. Jeana and the whole staff are amazing. Keep up the good work.

  • Barbara Anderson

    2 weeks ago

    This was my first visit at Charter, the exterior and interior seems to be well kept. There were no apparent odors or trash in the building and the staff was very friendly.

  • Dorette Byrd

    3 months ago

    I am a healthcare provider, so I know what quality care looks like. I do not recommend Charter Senior Living of Hazel Crest because they do NOT provide quality care. My experience is too long to share in detail but in short; my mother was neglected and overly medicated to the point where I thought her disease was progressing and she did not have much time left. Before a nurse recommended that I place my mother on hospice at the facility, my mother was frequently falling while walking and out of bed. When I asked to see her medications, I found out my mother’s Seroquel was doubled at bedtime without my knowledge. I told them to reduce the dosage to what we agreed upon immediately. It was not until after I had her transferred to a different facility that I realized she was being given Lorazepam without my knowledge as well. Prior to her move she spoke in “word salad” and slept all day due to the change in medication. My mother is 89 years old. I would visit her 3 days a week after work. I start to see a difference in her care. She was always wet. She was forced to sit in urine-soaked pullups and her bed linen was always wet. I personally changed her linen every visit. Even her Broda chair reeked of urine. I had to wipe it down with antimicrobial wipes. When they moved her to a different room, the company that supplied the air mattress ordered her a new one because of the condition of the one she had. I was told she needed a new mattress because her old one was saturated with urine. I was unaware of the condition of the mattress, but I was aware of the urine-soaked clothes and linen because I washed her laundry. Although I complained, nothing was ever done about it. Every time I went to management about a concern, it was not addressed, I never received a call back with an apology or a plan of care to increase the quality of care, nor was there any accountability at all placed on the staff. In fact, I was avoided by top management and the facility charge nurse. Even after I gave my notice to move, they still did not care about how they treated my mother. My mother was left in her bed without a pullup or pants on, with a throw thrown over her legs, no sheet on her bed, her head facing the footboard. Her arms were wrapped up in her sweat shirt because she was cold. I was shocked. When she opened her eyes for me, they were blood shot red. I went to get the nurse and she claimed she was unaware that this had occurred. The Caregiver did not inform her there was a problem, if there was a problem! This is clearly neglect. The pad to prevent harm from falls were left on the floor leaving me to believe she was going to be left like that the rest of the evening and night. No one ever called me to explain this occurrence. In the 8 months my mother resided there, the carpet was never cleaned. It was visibly soiled and smelled like urine in halls where the Residents live. The walls were scuffed and dirty, and the furniture in the common areas where the Residents sit and watch TV smell like urine. I would spray down the furniture and carpet in the hallways with Lysol and Febreze every time I visit. Many good nurses have left the facility due to the working conditions. Ninety-five percent of the time, they do not have adequate Caregiver staffing on the floor. As a masters-prepared nurse of almost 20 years, I feel obligated as a fellow nurse and Advocate for the elderly population to let the public know my experience at this facility. I absolutely do NOT recommend Charter Senior Living of Hazel Crest. The Director and Senior Nurse do not care about the Residents nor what type of staff they hire to provide safe quality care.

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