Benchmark at North Andover

My mother spent her final years at Ashland Farms after living alone her entire life. She had age related memory issues, advanced Macular Degeneration in both eyes and failing hearing in her 91st and final year. The staff at Ashland Farms helped her achieve the best life she could have, in as independent a way as possible. Living with some form of independence was extremely important. The staff there were always ready to assist her, but only as she required it. They understand the needs of the elderly population as they transition to the final phase of life, which is the most difficult transition any of us will make. I trusted the staff at Ashland Farms to help my mom and I felt secure that she was in good hands. The staff was always open to input from me as what would work best for my mother and took my suggestions and implemented them without push back, as long as it didn't impact other residents. When the end did arrive, that is when the staff swung into action like I had never expected. They had contacts with Hospice and Home Again aid services that were invaluable in the final days. But, it was watching the entire staff attend to my mom with great care and concern I thought only came from myself, but really came from every member of the Ashland Farms team from the managing director all the way down to the bus boys in the dinning hall and each role in between. It was truly wonder to watch. I was dealing with my own grief and they were helping me as well as my mom. I have never seen such a caring group of people all working in one place. Do yourself a favor, strongly consider having Ashland Farms help your loved ones when their need for Assisted Living comes around. This is still a difficult portion of life, but the Ashland Farms staff helps guide you and your loved ones through it, in the best way possible.

Ashland Farm is the senior living residence where I brought my mother in her final five years. She had dementia and had her leg amputated due to circulation problems. The staff at Ashland Farm knew how to assist and care for her situation. She was well treated and I CANNOT SAY ENOUGH about how nice, respectful and attentive the staff was to her needs. She enjoyed the activities set up by the activities staff who kept her engaged and active throughout her stay. The facility is clean and well maintained. The staff did a good job of communicating with me about my mother's status all through her stay. The thing I will remember most about Ashland Farm are how nice and caring the staff was to all the residents. They obviously train their staff well to obtain this kind of caring and patience with all the residents. I would recommend AF for an assisted living residence.

My mom was relocated to Ashland Farm when Billerica Crossing had a fire several months ago. The staff at both facilities were fantastic during this long transition. Within just a day or two, every member of the staff greeted my mom by name and made her feel welcome. While all staff were terrific, two really stand out. Junior was a breath of fresh air every morning greeting my mother with a big hello. He was patient and kind and caring. We’re so happy he has returned to Billerica! And Sadia was an angel. She brought coffee and a muffin every morning to my mom’s room and found time during her day to pop in and say hello. All of our encounters with the staff were very positive, but a huge thank you to Junior and Sadia. Ashland Farm and Billerica Crossing are lucky to have them!

Ashland Farm has many fantastic staff members and I would like to recognize Maureen Healy as their best employee. Maureen knows every resident by name and greets them each warmly throughout the day. She always has a smile and kind words for the residents and my parents were always in good hands when she was around. Maureen comes up with the most creative games and activities for the residents to take part in and she encourages (cajoles?) them into joining the fun. We are grateful for her work and to have met her at Ashland Farm. If Benchmark has an award for Employee of the Year, I would nominate her!