Benchmark at Haverhill Crossings

My family and I can not thank the staff at Haverhill Crossing enough for the level of care my mother receives. From the moment we toured the facility, my sister and I knew it was the right fit. The facility is clean and well maintained with a family like atmosphere. The range of activities provides opportunities for socialization, engagement and healthy living. It is comforting to know my beloved mother is living in a safe and supportive environment. Dianne Connolly

While an assisted living placement for my husband ultimately did not work out, if I had to identify the one person that helped me so much in this investigative process it was Meredith Ware, Director of Community Relations at Haverhill Crossings, Haverhill, MA. She provided me with a tremendous amount of information about the facility as well as the general process of finding a placement; which can be a daunting task at best. She was welcoming, readily available, thorough and professional. While I can’t comment on the actual care at Haverhill Crossing, our tour of the facility was excellent and given Meredith’s hands-on approach, I feel confident that she would have handled any adverse situation that inevitably arises with the care of elderly dementia patients, with efficiency, flexibility, dignity, and respect to all concerned.

My father recently became a resident of Haverhill crossings. From the very first day the staff, the administrators and everyone in between made the transition as painless as one could wish for. He has adjusted tremendously. In fact at times he prefers not to go out for a visit to one of his family members but would preferred to stay put. I only wish we could have transitioned him sooner. He had lived very nicely independently for quite some time but we felt for his safety this was the best option. He absolutely is enjoying himself on a daily basis. Everyone seems to know his name and overtime he is learning the staffs names as well. The facility itself is kept incredibly clean. The food is absolutely fabulous. He has already put on over 5 pounds which we are delighted about. Absolutely no negatives exist at Haverhill crossings.

My brothers and I are thankful every day for the care, respect, and personal attention our Mom receives at Haverhill Crossings. We realize that each family's experience is unique, however, for us, being part of the Haverhill Crossings' family (and that truly is how we feel, like family) for several years now has provided incredible peace of mind. Choosing to move into Assisted Living was a process for Mom. Knowing that we had thoroughly researched all of the available options (and were confident in our choice of Haverhill Crossings based on that research) made the transition easier for all of us. And, when it became apparent that Mom needed the structure and services of memory care, we were so grateful that she easily could remain "at home" by transitioning into The Harbor at Haverhill Crossings. I live 1,000 miles away from Mom, making it particularly important and comforting to me to know that she is surrounded by people who understand her needs, limitations, and personality. My brothers and I view the staff at Haverhill Crossings as valued partners. Together, we are doing the very best we can to help Mom achieve the best possible quality of life.