Avanti at Augusta Pines

My grandmother suffered from dementia and lost a husband of over 50 years. The first few months in this place were great when she was still active. The gym guys are sweet, the cooks are sweet, but I didn’t notice a ton until time went on. After months of being here she started to decline rapidly to where we thought we would lose her any day. We thought that this was normal with her condition until a hospice nurse was hired. Our nurse notified us that my grandma was not being taken care of properly and that it was in her best interest to move to a care facility that actually cares. This was because she didn’t have teeth and was cognizant maybe half the time, yet she was being fed fried chicken and other whole foods she could not devour. Not only this but the food she didn’t eat was just wrapped and eventually tossed. I can attest to this as nurses would feed her if I was there, but if I came post meal, the meal sat wrapped and untouched. After we got the affairs in order, we moved facilities and she went from a RAPID decline to now being stable and has remained this way in the new facility for multiple months now. If your loved one is in a state of need and cannot take care of themselves on their own, I would not recommend this facility. My mother was a registered nurse at a hospital and now works hospice herself and has for years. I have a medical background not as extent but I’m not oblivious to the medial attention needed for someone of my grandmas status. Though I will say there are some people with great hearts that work here, it just seems over time they did not adjust to her changing state of health and mind. I kept from posting for months as I still was unsure if her condition or care caused the decline, but after her time in the new facility I am certain it was due to the care she lacked receiving. Thank you Avanti for causing my mom and uncle unbearable amounts of stress, most likely declining my grandmas health, and possibly ruining some of the time I had to spend with her and my son together.

I live here and I am so impressed by the convenience of being able to reach my apartment without stairs. Exercises and brain games are at the top of my list to do, in addition to the interesting guest speakers we've had lately. They have been quite informative with their lectures. Staff is very accommodating and considerate, and the housekeepers are excellent. I am really glad that my kids found this place!

The staff here is beyond friendly, and love helping us. The food is terrific, and the facility is spotless. My apartment is always clean and happy hour every day is such a bonus. The activities are great - from bingo to arts and crafts - there is just plenty to do!

My mom has been in the memory care here for a little over a month, and I'm so impressed with everything about it. It's very clean and nicely decorated--it feels more like a hotel than a facility. She loves the food, and there is a nice variety of daily activities for the residents. Most importantly, though, is the level of kindness of the staff toward the residents. I've spent easily 50 hours there, helping my mom settle in, and the compassion and level of care is wonderful. The directors are all very personable and have reached out to make sure she is having a smooth transition. Family members are warmly welcomed, and there is a very friendly, positive vibe. Couldn't recommend more highly.