Affinity at Colorado Springs

I went in for assistance with an apartment. The front office staff was very helpful and friendly with every need. The festive feeling around the front of the building is very welcoming. When I walked in, I was welcomed with a smile and a friendly hello. Any questions I had were answered right then and there were organized pamphlets for each layout option. Overall, it was a great experience going in and getting the assistance I needed. Thank you to the front office staff for making the experience over the top inviting, welcoming, and friendly.

As a long time resident of Affinity@ Colorado Springs, I'm happy to say the current maintenance and housekeeping staff are the best I have seen here except for the short period when you could see Dan or Trevor on a daily basis (they were both awesome in what they did here). And not enough positive affirmations can be said about Robin and how she has been magnificent and gracious and patient with residents throughout the last year during many months of working by herself.. whoever reads this that has the ability, please give them raises!

The present Leasing agent (Robin) isnt the nicest person. Back in March we have been interested in this property for my disable sister. We Contacted Affinity and at the time we spoke with Kimberly and April two of the most pleasant loving knowledgeable agents.. They told us what to expect with her voucher. They knew how to fill out the paperwork. They even said when she got her stuff they would assist her in filling her part out. They would contact us each month for her status.They told us we will keep her file open and contact them and they will take care of her. And they did keep it on file. Fast forward my sister got her voucher in October neither one of them awesome ladies was not longer there.So when we call this agent name Robin answer Asked if either April or Kimberly was there. She said NO.was the mostinsensitive person Asked about section 8 she was unaware how to complete her part of the document. Became annoyed because she didnt know what to do. She knew enough to get her deposit. And told her she will complete it the following week. When they show up she was fluster and she havent done a sect 8 on over seven years. I contacted her she tells me I m sorry but I need three times her income. I share with her she disable. And she doesnt need that because section 8 will pay her portion. She became very very rude. She should not be in position to deal with potential tenants. Im appalled. My sister and family was looking forward to be in that community. Robin should not be the face of affinity.. Especially when you had two phenomenal people there thats was kind loving and went above and beyond.. And knows how to work with disable people.

I moved into the Affinity community August 2024. I found staff of the leasing office to be very knowledgeable, personable, and friendly. All of the amenities and events at Affinity are wonderful and I found all the residents here are absolutely fabulous. Affinity at Colorado Springs is truly a delight.